Shipping Policy


• We offer our bar stools, counter stools, bar tables & chairs at the GUARANTEED lowest possible price, while keeping shipping charges at lowest possible rates. This guarantees you the BEST $$$ VALUE.
• Shipping is arranged via Canpar or truck direct from our factory to customers in the contiguous United States. Shipping times vary from 3-7 days.
• If you must have a delivery by Next Day or 2nd Day Air, we can arrange for that at your expense.
• We are not able to deliver to PO and APO/FPO boxes, or outside of the 50 United States, excepting rural "PO" addresses.
• Indicate any special delivery instructions in your "Additional Comments" when placing your order - or contact us directly.
• Each order may only have one "Shipping Address.” If you require multiple shipping addresses, please order separately for each address.

Lead Time – Processing, Manufacture & Assembly

• Processing takes 12-48 hours depending on the manufacturer
• Manufacture and assembly times will vary:

- Custom orders are ready to ship in 3 weeks after processing.

- Accelerated Custom orders – contact us & we might be able to speed things up for you!

Shipments are rarely lost – and specialized packing minimizes the likelihood of damage in transit. To assure this has not happened, as you receive a shipment from our manufacturing partners:

1. Inspect for visible outside package damage prior to accepting, and document any damage on the delivery ticket before the shipper leaves.
2. Verify the number of packages delivered with the packing slip you receive from Bar Stools & Barstools.
3. Unpack your order and check for damage.
4. Should any damage be discovered, keep the shipping carton and any inner packaging, ask the shipper to inspect it immediately, and put that request in writing – this has to be requested within 48 hours of delivery.
5. Contact our Customer Service immediately. Have your order number, shipping information and tracking number ready.

Do not return any item to the manufacturer without a prior written authorization. Unauthorized returns cannot be processed.